Payments & Refunds

We’ve made shopping online easy with a great range of payment options so you can pay the way you wish.

Credit Card

We accept Visa, Mastercard, American Express & Diners for online purchases. We do not store credit card details and the data you enter is securely encrypted so you can shop with complete confidence.

PayPal

We also accept online payments via PayPal. When selecting PayPal at the checkout, you will be directed to their portal and your payment will be processed directly through PayPal.

ZipPay

Own it now, pay later with Zip. Zip Pay is a reusable account of up to $1000 that lets you shop now and pay later. Once your account is created, simply select Zip at the checkout and you will be directed to their portal where your payment will be directly processed.

Learn more about Zip here.

Klarna

Shop now and pay later for everything you love. 4 easy instalments with no nasty interest or fees when you pay on time.

Learn more about Klarna here.

Afterpay

Shop now. Enjoy now. Pay later. Buy what you want today, pay for it in four instalments, interest-free.           

Learn more about Afterpay here.

Our change of mind policy

Within 14 days from date of purchase, we are happy to offer you an exchange, refund or credit for change of mind, provided the item is in ‘as new’ condition and is accompanied with the proof of purchase (a copy of your email order confirmation). All refunds will be issued via the same channel as the original payment. If you don't apply the correct postage on your return you will have a $10 shipping and handling fee deducted from the total value being returned to you.

Damaged, faulty or incorrect products

In the unlikely event that you receive a product that is damaged, faulty or incorrect, please email us at info@jacaru.com, and we will be happy to assist you. Please provide proof of purchase when returning a damaged, faulty, or incorrect item. Please note though that due to the nature of leather, color may vary. Variations in color, grain, or texture and natural markings are not considered defects.

For general terms and conditions please click here.